Website Hosting

Your website is the online face of your business

Your website is the online face of your business and in today's competitive world needs to be available 24 hours a day. We have our own dedicated servers providing us and our clients with 99.9% network uptime guarantee.

We offer secure and high-performance hosting at a value for money price.

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24 Hour Monitoring
  • We monitor our servers 24/7
  • We will know about any outage before you do
  • You don’t need to inform us if your site goes down - we will already be fixing the problem
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Email Services
  • You get 2Gb of server email space per user
  • 5 email addresses included as standard and can get as many more as you need at a reasonable cost
  • We make sure your email is up 99.9% of the time
  • We offer spam filtering and web access if required
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Backups
  • We run backups every night of your whole website to a secure remote location
  • In the event of a disaster, we would be able to recreate all websites within a few hours
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Bandwidth
  • Our servers send/receive 100s of GBs of data each month
  • Your site can use as much bandwidth as it needs
  • We monitor all websites on our servers - any that start to use a lot of bandwidth we move to new servers
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Uptime
  • Our hosting and email systems are up 99.9% of the time
  • Our target is to be up 99.99% of the time which means the services are offline less than 5 minutes per month
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Protecting Data
  • All servers on the internet comes under attack from hackers - ours are no different
  • We monitor all attacks and take preventative measures to repel these attacks
  • Persistent attacks are blocked by our server experts
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Security
  • We install security certificates for all sites that need encryption such as e-commerce sites
  • Our servers are kept up to date with the latest software required to ensure data security
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Performance
  • We don’t cram our servers full of websites - we make sure there is plenty of processing power and memory available for all our sites
  • This ensures that sites on our hosting load quickly which helps with SEO
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Logging and Analysis
  • All activity on the servers is logged
  • This helps us to identify problems
  • If the servers ever do have problems, we analyse the logs to find out what happened and build any lessons learned into our procedures
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Disk Space
  • We make sure that each site has enough space to operate well and there is plenty of spare disk space in hand
  • This is monitored every minute of every day
  • If you approach your limits for disk usage, we will let you know in advance so we can collectively decide what needs to be done

Price Guide

Premium

 

for medium traffic sites with 4 email boxes

From £250 plus VAT per year

Premium Bonus

 

Online Shop hosting with 5 email boxes

From £295 plus VAT per year
Platinum Bespoke   For websites with high traffic, or anticipated high traffic in the near future Contact us for a quote

Email hosting

 

up to 5 email inboxes included  - only available in conjunction with other services - 1GB storage space per mailbox

Each additional mailbox £20 plus VAT  per annum

Helix also offer:

  • Dedicated Backup facilities
  • Disaster Recovery functions
  • Please contact us if you require any of these