Terms & Conditions - (hereinafter called "the Conditions") which together with the Specification Document shall form the Contract between Helix Websites (Helix Business & Internet Solutions Ltd) and the Client

1. Design and Content

1.1 Helix Websites (Helix Business & Internet Solutions Ltd) undertakes to provide the service specified in the attached Specification Document subject to these Terms & Conditions. Any changes to these Conditions must be agreed in writing with Helix Websites.

1.2 The Client shall at their own expense supply Helix Websites with the materials specified in the Specification Document and all other necessary materials requested by Helix Websites in relation to the design development ("the Content Material").

1.3 If the Client is unable to deliver the content material in the format agreed in the Specification Document, the Client must advise Helix Websites and supply alternative content material acceptable to Helix Websites.

1.4 All Content Material being supplied by the Client shall be within reasonable and sufficient time to enable Helix Websites to provide its service within the timescale agreed in the Specification Document.

1.5 Helix Websites shall have no liability for any loss or damage to Content Material supplied.

2. Prices and Charges

2.1 The Client shall pay the amounts due and in the times as stated in the Specification Document.

2.2 Helix Websites may make an additional charge for any extra services provided as a result of errors or amendments to the Content Material or if Helix Websites agrees to any changes in the agreed service.

2.3 Prices displayed on the website are subject to change without notice.

3. Cancellation

3.1 Helix Websites reserves the right at their own discretion to cancel the contract in circumstances where the Client or persons on their behalf have failed to fulfill their obligations herein or in any other circumstances which are beyond the control of Helix Websites.

4. Liability

4.1 Helix Websites will supply a copy of all or part of completed designs from time to time to the Client for proof reading. The Client will check and approve such copy duly signed by an authorised officer of the Client within two working days of receipt unless it specifically advises Helix Websites that amendments are required or requests a reasonable extension of the period.

4.2 Helix Websites shall have no liability for any loss, damage, costs, expenses or other claims for compensation in contract or in tort arising from any material or instruction supplied by the Client which are incomplete, inaccurate, incorrect, illegible, out of sequence or in the wrong format, or arising from their late arrival or non-arrival or any other fault of the Client.

4.3 Helix Websites shall not be liable to the Client or deemed to be in breach of these Conditions by reason of any delay in performing or any failure to perform any of Helix Websites obligations in relation to any agreed service if the delay or failure was due to any cause beyond the reasonable control of Helix Websites.  Unless specifically agreed, time shall not be of the essence.

4.4 In the event of a project being delayed through no fault of Helix Websites, Helix Websites reserves the right to suspend the project and renegotiate the terms of the contract.  In this event, a new project delivery date and new terms of the contract will need to be agreed between the parties before suspension of the project is removed.  Helix Websites reserves the right to demand payment for the work already completed prior to undertaking further work on the project.

4.5 The entire liability of Helix Websites under or in connection with this Agreement shall not exceed the amount of Helix Websites' charges for the provision of the agreed service in any event.

5. Intellectual Property Rights

5.1 The Client warrants that any Content Material and its use by Helix Websites for the purpose of providing the service will not infringe the copyright or other rights of any third party or otherwise be defamatory of any third person or in breach of any legal requirement and the Client shall indemnify Helix Websites against any loss, damages, costs, expenses or other claims arising from any such infringement.

5.2 The Client agrees to incorporate in any use of the material produced by Helix Websites an acknowledgment of Helix Websites (including a contact address) as the designer thereof in such form as Helix Websites shall reasonably request. Nothing herein shall prevent Helix Websites from using material produced, except where the design involves the use of sensitive and/or confidential information.

5.3 The copyright of all material produced by Helix Websites shall remain the property of Helix Websites except where otherwise agreed in writing.

6. Third Party Service Providers

6.1 Helix Websites may during the course of the Contract introduce the Client to other expert advisers. The Client shall hold Helix Websites harmless against any claims by or with such other expert advisers.

6.2 Helix Websites will not be liable for any delay experienced as a result of any inability however caused to connect to third party suppliers.

7. Hosting
7.1 Payment for all hosting services are in advance unless expressly agreed in writing by Helix Websites.

7.2 Failure to make payment in a timely manner will be deemed as agreement to suspend the hosting service.

7.3 Where a hosting service has been suspended  – there will be an administrative cost of £45 plus VAT to re-instate the service.

8. Domain Names

8.1 Clients must comply with the Terms & Conditions of any service provider to the Client even if registered through Helix Websites.

9. Complaints

9.1 Any complaints should be addressed in writing to:

Helix Business & Internet Solutions Ltd
60 Churchill Square
Kings Hill
West Malling
Kent ME19 4YU

10. General

10.1 These terms and conditions and use of the website (www.helixwebsites.co.uk) are governed by English law and you submit to the non-exclusive jurisdiction of the English court.